Support Philosophy...
INTERACTION believes post-sales support is the key to customer longevity and the development of new customers. Many of our customers have been with us from more than twelve years. Most of our new customers are referred by our existing customers. Customers earn one hour of FREE on-site time for every seven hours of $60 per hour on-site time paid for by their referrals during their referrals' first six months of invoices. Goodwill hours may be provided at INTERACTION's discretion when on-site or in-office services take longer than they should. Free telephone support is provided to local customers in good standing.  Even "loaner" hardware may be provided to local customers in good standing at no charge in some cases!